Frequent Asked Questions

How long does it take orders to ship?

All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on ground coffee.

Because of this, the coffee orders will take 1-5 business days before our roasters are ready to ship them. Once shipped, it can take an additional 1-5 business days depending on the customer location via standard ground shipping by USPS.

Do You Ship Outside of the United States?

We can ship anywhere in the world. But please be advised that orders to locations other than the United States and Canada, will have high shipping costs and can take 2-4 weeks for delivery, depending the customer location.

How can I cancel an order?

You can cancel an order by contacting us. Please send an email to You must cancel within 12 hours of placing the order.